Terms & Conditions

Effective Date: 13 August 2026Welcome . By accessing or using our website and placing an order, you agree to comply with and be bound by the following Terms & Conditions.

1. About ACW

Adrika’s Cosmetics World (ACW) is an online platform for purchasing cosmetics, beauty, personal-care and related products.

2. Products & Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices and availability displayed on the website are accurate.

However:

Product images may vary slightly from the actual product due to lighting, photography or manufacturer packaging changes.
Product availability may change without prior notice.
Manufacturers may change packaging or product specifications without notice.
Prices and offers may be changed at any time.

3. Orders

When you place an order through our website, you are making a request to purchase the selected products.

ACW reserves the right to accept, reject or cancel an order in certain circumstances, including:

Product being unavailable.
Incorrect product pricing or information.
Suspected fraudulent or unauthorized transactions.
Incorrect or incomplete customer information.
Any technical or system error affecting the order.

If an order is cancelled after payment has been successfully received, the eligible amount will be refunded to the original payment method, subject to our refund policy.

4. Pricing

All product prices displayed on the website are subject to change.

Applicable taxes, delivery charges or other charges, where applicable, will be displayed during checkout before the order is placed.

5. Payments

ACW may provide online payment facilities through third-party payment service providers such as Razorpay.

Customers may be able to pay using the payment methods made available at checkout, including UPI, cards, net banking and other supported methods.

ACW does not directly store customers’ complete card details, CVV or banking credentials. Payment processing is handled by the applicable payment service provider.

6. Order Confirmation

After successfully placing an order, customers may receive an order confirmation through the contact details provided during checkout.

An order confirmation does not necessarily guarantee that the product will be available. ACW reserves the right to cancel an order in accordance with these Terms & Conditions.

7. Shipping & Delivery

Orders will be processed and shipped to the address provided by the customer during checkout.

Delivery times may vary depending on the delivery location, product availability, courier service and other circumstances.

ACW is not responsible for delays caused by circumstances beyond its reasonable control, including courier delays, natural events, strikes, transportation disruptions or incorrect customer-provided address information.

8. Cancellation & Refunds

Customers may request cancellation or refunds subject to the Cancellation & Refund Policy published on our website.

Products that have been used, opened or damaged after delivery may not be eligible for return or refund where applicable.

For hygiene and safety reasons, certain cosmetics and personal-care products may be non-returnable.

9. Customer Responsibility

Customers are responsible for providing accurate information, including:

Name
Mobile number
Email address
Shipping address
Billing information, where applicable

ACW will not be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

10. Website Usage

Customers must not:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to the website or its systems.
Interfere with website functionality.
Use the website to conduct fraudulent transactions.
Copy, reproduce or commercially exploit website content without permission.

11. Intellectual Property

All website content, including logos, text, graphics, photographs, designs and other materials, is owned by or licensed to Adrika’s Cosmetics World (ACW) unless otherwise stated.

Unauthorized reproduction, distribution or commercial use of such content is prohibited.

12. Third-Party Services

Our website may use third-party services for payment processing, delivery, analytics or other operational purposes.

Third-party services are governed by their respective terms and privacy policies.

13. Privacy

Customer information is handled in accordance with our Privacy Policy.

By using the website, you acknowledge that you have read and understood our Privacy Policy.

14. Changes to These Terms

ACW may update these Terms & Conditions from time to time.

Any changes will be published on this page with an updated effective date.

15. Contact Us

For questions regarding these Terms & Conditions, orders or products, please contact:

Adrika’s Cosmetics World (ACW)Email:Email: adrikascosmeticworld@gmail.comBarasat, West Bengal, India

Call : +91-8240726022

16. Acceptance of Terms

By accessing our website, creating an account or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions.